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Terms and Conditions

 

The consumer has the right to inform Pieke Wieke that he renounces the purchase, without payment of a fine and without giving any reason within 14 calendar days from the day following the delivery of the good or the conclusion of the service agreement.



Enterprise data

Dear Mariën (Pieke Wieke)
Pastor Goetschalckxstraat 1,
2180 Ekeren
BE 0539 774 613
lieve@piekewieke.be
0497 / 26.55.89

 

Article 1: General provisions

The electronic webshop of Lieve Mariën, a sole proprietorship with registered office at Pastoor Goetschalckxstraat 1 (Belgium), VAT BE 0539 774 613, RPR 2.222.359.674, (hereafter 'Pieke Wieke') offers its customers the possibility of adding fabrics, sewing supplies, haberdashery and to purchase workshops online.

These General Terms and Conditions ("Terms and Conditions") apply to every order placed by a visitor to this website ("Customer") at Pieke Wieke. Placing an order via the webshop of Pieke Wieke means that the customer has consulted these Terms and Conditions and explicitly accepts the applicability of these Terms and Conditions, with the exclusion of all other conditions. Additional terms and conditions of the customer are excluded, except if they have been accepted in writing and explicitly by Pieke Wieke.

 

Article 2: Price  

All mentioned prices are expressed in EURO, always including VAT and all other mandatory fees to be paid by the customer. If delivery, reservation or administrative costs are charged, this will be mentioned separately.

The indication of price only refers to the articles as described verbatim. The accompanying photo is decorative and can contain items that are not included in the price.

 

Article 3: Offer

Every offer is only open to customers who live in the European Union. The articles are intended for normal private use only.

Despite the fact that the catalog and the website are compiled with the utmost care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind Pieke Wieke. Pieke Wieke is only bound to an obligation of means for the correctness and completeness of the information provided. Pieke Wieke is in no way liable in the event of material errors, typesetting or printing errors.

If you have specific questions about sizes, color, availability, delivery time or delivery method, please contact us in advance.

The offer always applies as long as the stock lasts and can at any time be adjusted or withdrawn by Pieke Wieke. Pieke Wieke can not be held responsible for the unavailability of a product.

 

Article 4: Online purchases

Orders are only made through the webshop.

The customer has the choice between the following payment methods:

- via paypal, iDeal, mastercard, Visa, maestro, bancontact, sofort, Belfius app, KBC app

- by bank transfer to account number BE 32 651 153 793 102 IBAN: KEYTBEBB

- cash on collection

The purchase is made at the moment the customer receives a confirmation email from Pieke Wieke.

The items are delivered to the customer's home at the delivery date indicated in the confirmation email. Or can be picked up at the store or at pre-arranged locations (trade fairs, sewing clubs, ...)

Pieke Wieke is entitled to refuse an order (in writing), due to a serious shortcoming of the customer with regard to the order or any other order or agreement in which the customer is involved.

 

Article 5: Reservation of ownership

The delivered items remain the exclusive property of Pieke Wieke until the moment of full payment by the customer.

However, the risk due to loss or damage passes to the customer from the delivery. The customer undertakes, if necessary, to inform third parties of the retention of title by Pieke Wieke, for example, to anyone who would seize the not yet paid items.

 

Article 6: Sanctions for non-payment

Without prejudice to the exercise of other rights available to Pieke Wieke, the customer shall owe an interest of 10% per year on the unpaid amount in the event of non-payment or late payment from the date of default. In addition, the customer is legally and without notice a flat-rate compensation of 10% on the amount involved, with a minimum of 25 euros per invoice.

Without prejudice to the foregoing, Pieke Wieke reserves the right to take back the (fully) paid items.

 

Article 7: Delivery

The shipment of your order will take place as soon as possible after the receipt of your payment. This, however, while stocks last. The delivery term is only indicative and not binding. No delay can lead to cancellation of the sale or to payment of compensation to the buyer. Pieke Wieke has the right to send orders in different parts.

If it is not possible to deliver the ordered goods, any amounts already paid will be paid back to the buyer, without interest or other fees.

Pieke Wieke has fulfilled the obligation to deliver when a consignment has been offered to the buyer once. In the case of home delivery, the carrier's report applies as full proof of delivery of the delivery. If an address is delivered incorrectly, this is the responsibility of the buyer. This can also result in additional costs that will be passed on to the buyer.

Any visible damage and / or qualitative deficiency of an item or other defect in the delivery must be reported immediately.

 

Shipping costs:

Take a look at are our shipping costs.

 

Article 8: Complaints / Liability

The customer is obliged to check the goods immediately upon delivery for their conformity and must notify Pieke Wieke by registered mail at the latest within eight (8) calendar days after delivery, by penalty of inadmissibility.

Failure of the customer to notify Pieke Wieke of a complaint within the aforementioned term is considered to be an unconditional acceptance of the delivered goods.

A response by Pieke Wieke to a late complaint does not detract from the aforementioned and is always subject to all rights and without any adverse acknowledgment. The payment or commissioning of the delivered goods, and this even in case the customer is
any complaint communicated in conformity, also applies as unconditional acceptance of the goods.

If a complaint is found to be well-founded by XXX, it will, without being liable for any further compensation, either take back the goods or replace them and / or proceed to return or partial refund of the price received for the non-conforming part of the order.

If the liability (both in terms of its pre-contractual, extra-contractual or contractual liability) of XXX would be retained, it will in any case be limited to covering the direct damage with as a maximum the total of the sums (excluding VAT) invoiced by Pieke Wieke for the goods for which the aforementioned liability would be retained. Liability for any form of indirect damage such as purely financial damage, loss of profit, loss of customers, loss of working hours for goods for which Pieke Wieke 's liability is retained, etc. is excluded.

The customer can also contact the Online Dispute Resolution (ODR) platform: http://ec.europa.eu/consumers/odr/ .

 

Article 9: Workshops

A reservation is final after payment of the registration fee.

You can cancel your registration fee until 1 week before the workshop. If you cancel later, you will be refunded the registration fee minus the shopping budget. That remains valid.

If you cancel the day itself or do not show up, the registration fee can not be refunded.

Pieke Wieke has the right to cancel a workshop due to too few registrations or illness. A different date is then sought or the registration fee is paid back.

By paying the registration fee you declare your agreement with our conditions.

 

Article 10: Privacy

The person responsible for processing, Lieve Mariën, Pastoor Goetschalckxstraat 1, 2180 Ekeren, respects the Belgian law of 8 December 1992 concerning the protection of privacy in the processing of personal data.

The personal data you provide will only be used for the following purposes: processing the order, sending newsletters, advertising and / or marketing purposes.

You have a legal right to inspect and correct your personal data. Subject to proof of identity (copy of identity card), you can receive the written notification of your personal data free of charge by means of a written, dated and signed request to Lieve Mariën, Pastoor Goetschalckxstraat 1, 2180 Ekeren, lieve@piekewieke.be. If necessary, you can also ask to correct the data that would be incorrect, incomplete or non-pertinent.

In case of use of data for direct marketing: You can oppose the use of your data for direct marketing free of charge. To this end, you can always contact Lieve Mariën, Pastoor Goetschalckxstraat 1, 2180 Ekeren, lieve@piekewieke.be.

We treat your information as confidential information and will not pass on, rent or sell it to third parties.

The customer himself is responsible for keeping his log-in data confidential and the use of his password. Your password is stored encrypted, so Pieke Wieke does not have access to your password.

Pieke Wieke keeps online (anonymous) visitor statistics in order to see which pages of the website are visited to which extent. If you have any questions about this privacy statement, you can contact us at lieve@piekewieke.be.

 

Article 11: Use of cookies

During a visit to the site, 'cookies' can be placed on the hard disk of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies can not be used to identify people, a cookie can only identify a machine.

For this 'First party cookies' are used. These are technical cookies that are used by the visited site itself and that aim to make the site function optimally. Example: settings that the user made on previous visits to the site, or: a prefilled form with data that the user has done during previous visits.

You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements can not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

 

Article 12: Adverse validity - non-renunciation

If any provision of these Terms and Conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.

Any failure by Pieke Wieke to enforce any of the rights listed in these Terms and Conditions or to exercise any right thereto at any time will never be seen as a waiver of such provision and will never affect the validity of these rights. .

 

Article 13: Contact details

Pieke Wieke can be contacted at +32 497 / 26.55.89, by e-mail at lieve@piekewieke.be or by mail at the following address: Pastoor Goetschalckxstraat 1, 2180 Ekeren.

 

Article 14: Change of conditions

These Terms and Conditions are supplemented by other conditions that are explicitly referred to, and the general sales conditions of Pieke Wieke. In case of contradiction, these Terms and Conditions prevail.

Pieke Wieke can change these Terms and Conditions without further notice. Any purchase after the change implies an acceptance by the customer of these new Terms and Conditions.

 

Article 15: Evidence

The customer accepts that electronic communications and backups can serve as proof.

 

Article 16: Applicable law - Competent court

Belgian law applies, with the exception of the provisions of private international law with regard to applicable law and with the Rome-I regulation on international purchase agreements concerning movable property. In case of any disputes, only the courts in Antwerp are competent.

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